CryptoM DEX — Onboarding & Swap UX

Role: Lead Product & UX Designer

Redesigned onboarding and swap flows for a decentralized exchange

Swap risk-reveal: clear fee estimates, slippage warnings, and a simplified confirmation flow

Progressive onboarding: short, task-focused steps with contextual tooltips

Duration: Oct 2024 – Jun 2025

Tools: Figma, User Research, Wallet Prototypes

CryptoM DEX - Use Case

Provide a general summary of the services you provide, highlighting key features and benefits for potential clients.

Challenge

New users were confused by wallet setup, risk disclosure, and gas/fee concepts — causing high abandonment during firsttime swaps.

Approach

Conducted user interviews and on-platform behavior analysis.
Designed progressive onboarding that teaches wallet basics while letting users transact.
Built a risk-reveal and fee-explainer microflow to set expectations before swap confirmation.

Project Scope

Redesigned onboarding and swap flows for a decentralized exchange to reduce new-user drop-offs and increase retention. Outcome: Onboarding drop-offs ↓ 35%; first-week retention ↑ 20% in pilot cohort.

Progressive onboarding: short, task-focused steps with contextual tooltips.
Wallet education cards that appear only for new users.
Swap risk-reveal: clear fee estimates, slippage warnings, and a simplified confirmation flow.
Prototype testing with 50 users to validate comprehension and reduce friction.

Solution Highlights

Pilot results: onboarding drop-offs reduced by ~35% and first-week retention increased by ~20%. Next steps: expand onboarding experiments and optimize messaging by cohort.